Account Setup
- I do not have a child yet. Can I still use CollegeBacker to save for a future baby and to collect gifts?
- How do I connect an existing 529 plan account?
- I failed the account verification step for setting up my 529 plan account. What do I do next?
- How do I rollover from my current 529 plan to CollegeBacker?
- Who can set up an account?
- Can I create a fund if I'm not the child's parent?
Account Management
- How many times a year can I change my investment options?
- Where can I find my account number?
- What platforms can I use to sign onto and manage my CollegeBacker account?
- Can I add someone else as a manager for my account?
- How do I reset my password?
- How can I change my personal information or my beneficiary's personal information?
Contributions
- How can I make changes to, or pause, an annual or monthly recurring contribution?
- What happens to my money, after my contribution is made?
- How long does it take for my contribution to be invested?
- How often can I contribute to a fund?
- How many contributors can I have?
- Are there any minimum contribution requirements?